“When we entered our assigned room, it smelled off. We opened the bathroom door and the entire ceiling and some of the wall was covered in clearly visible black mold. We returned to the front desk to ask for another room. They were very helpful. The manager showed us to a new room which was much better, but how do you allow a room to look like that and then try to rent it out? Even though they were accommodating, that put a bad taste in our mouths for the rest of our stay.”
“When we entered our assigned room, it smelled off. We opened the bathroom door and the entire ceiling and some of the wall was covered in clearly visible black mold. We returned to the front desk to ask for another room. They were very helpful. The manager showed us to a new room which was much better, but how do you allow a room to look like that and then try to rent it out? Even though they were accommodating, that put a bad taste in our mouths for the rest of our stay.”
Carol