“I wrote the managers to express my serious concerns regarding our stay at SpringHill Suites Corona Riverside. Unfortunately, the experience fell well below the standard I would expect from a Marriott property, particularly given the rate being charged for the stay.
We arrived at approximately 2:30 PM with two rooms booked. At check-in, we were provided keys to only one room and were told that the second room was not ready. What was particularly frustrating was seeing other guests who arrived……
“I wrote the managers to express my serious concerns regarding our stay at SpringHill Suites Corona Riverside. Unfortunately, the experience fell well below the standard I would expect from a Marriott property, particularly given the rate being charged for the stay.
We arrived at approximately 2:30 PM with two rooms booked. At check-in, we were provided keys to only one room and were told that the second room was not ready. What was particularly frustrating was seeing other guests who arrived……
Natacha