RUDE RUDE staff!
Posted May 5, 2014
Aside from Heidi who was in charge if breakfast (the best part of the hotel)... the hotel staff was RUDE. We traveled for two weeks, stayed at five other hotels, booked AND paid for them in advance, but when we arrived at this hotel they charged us again. I tried to explain that we had already paid and was cut off and told (by an older man named John), "Whatever, I'm going to need a credit card from YOU PEOPLE." "You people"? We were there for two minutes and I already felt like I would have rather spent a weekend in a jail.