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"Room old dates needed replair Policy not followed in regards to 15 year old and gym "

"Good value for money "

"Great building, location and staff. “Executive” room (402) was on 4th floor, lift only goes to 3rd floor. On arrival on 4th floor, no corridor lighting so had to use light on phone to see room number. Room was especially small; same applies to 409, others on floor significantly larger. On escape plan, bathroom was bigger than bedroom. There was a bad smell of drains in corridor and in room. Windows were wide open on arrival. After closing, smell in bathroom became apparent. Bathroom door would not shut. Bedroom window did not shut properly leading to draughty and excessive wind noise. TV worked but had tape around edges. Desk area for fridge had no fridge. The smell and window were mentioned to staff at checkout. Would suggest asking hotel to not put you in rooms 402 or 409"

"I booked a two night stay to complete some work - I needed good WiFi and quiet. I got it. The room could've been cleaned better, particularly the bathroom where there were hairs. The bathroom needed maintenance: water leaked under the shower screen in the walk-in shower, the handles on the bath were wobbly and enamel was missing, there was no cold water (it was like warm, which meant having a drink of cold water wasn't possible in the room)."

"No walkable shops or restaurants."

"The room was very nice and very clean. The bathroom particularly was very modern and clean. The man looking after the breakfast room was lovely. "

"Stayed in one of the cabins, smelt very musty and seemed rundown. No shampoo in either of the despensers and I only found out whilst in the shower. Only a couple of channels worked on the t.v. For a £100 I would expect more!! I've stayed here quite a few times but this will be the last"

"We had 3 nights here and really enjoyed ourselves We made the most of the lovely pool. Had 4 swims in the 4days… the leisure staff were always so helpful and friendly. Very impressed with that and their happy attitudes. We enjoyed the 5*breakfast and ate in the restaurant twice in the evenings. The food was excellent and lots of choice. The staff were super helpful and efficient. Our room was serviced by excellent staff and one particular member really stood out to make our stay comfortable (Simran) … she was consistently super happy and helpful each day. Overall, we had a great stay and enjoyed all the places of much interest close by. Don’t miss Skipton Castle, Grassington, Haworth amongst just a few places. We didn’t get to experience the new restaurant but hope to visit again in the future. "

"We didn’t use pool, hot tub or spa facilities so unable to comment on these areas, but our room was clean and comfortable, the staff were helpful and friendly and the breakfast very good. "