Cruz Bay Vacations & Trips from $693

You have to walk up various hills to get to your room or wait in long lines to be shuttled via a 3 person max golf cart. The cart service is almost nonexistent during early morning hours which means that on most mornings you are walking down to the main building area or parking lot. Sometimes even when you get to the main building the doors are locked and no staff can be reached. Several times I called for golf cart service to be picked up to only be told that the staffers have not arrived or were not scheduled to arrive until later. The food at the restaurant looks great but has no taste or flavor. So for the cost it’s extremely overpriced. You can’t use the beach because of the massive amounts of seaweed and although they clean it everyday it is a lot left and the smell is horrible. If you book through Expedia you are not allowed to use the conceriege desk to book excursions so standing in line to make inquiries is a waste of time. The workers are nice but they do expect to be tipped even for the golf cart service which is beyond guest control.

This was our second time in Calichi. I intend to return soon. There is no other place like it in the world.

I rarely write reviews, but I felt this one was important to share. We recently stayed here and unfortunately had an issue with unexpected construction taking place in the building during our stay. The noise significantly impacted our ability to enjoy the property during the daytime, and I was admittedly very disappointed with the situation. However, what happened afterward completely changed my opinion. I reached out to management after our stay and explained my frustration. I made it clear that I was not asking for a full refund—I simply felt the inconvenience should be acknowledged with some reasonable compensation. Their response went far beyond what I expected. They apologized, took responsibility for the situation, and processed a full refund for our stay. I believe you learn a lot more about a business by how they handle a problem than when everything goes perfectly. Problems happen. What matters is whether a company listens to its customers and makes things right. They absolutely did. I also want to specifically recognize Adam, who was extremely kind, professional, and apologetic throughout our stay. I appreciate the way management ultimately handled the situation. They didn't just acknowledge my concerns—they went above and beyond to m

Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking.

Such an amazing place to stay at St. Johns. Very clean, comfortable and cool. Balcony was exceptional and they had snorkeling gear which was so cool! Will definitely return. This was our 2nd time at st . John's