圣约翰圣约翰精品购物区附近酒店

“It was absolutely wonderful ”

“Yes, A/C worked well!”

“We were without power (at least 3-5 hrs on 3 days and one day was 18hrs) 4 out of 6 days. One small flashlight, NO generator. Very inconvenient when you can’t make meals (which is why I rented a place with a full kitchen) or do laundry. All I got from management was I’m sorry. The check in process was very odd. Random text messages for 2 different people (not explaining who they were until I asked) asking about our flight info. Jill met us at the property once we arrived and she was AWESOME!! ”

“Room just steps from a very clean beach with chairs, umbrellas and water included. Would have been nice to have a little more information upon check in. (Took 3 days for someone to let us know about the complimentary water) probably due to the check in Staff uninterested attitude. Everyone else including the check out staff were very pleasant. Room cleaned daily and always stocked with fresh towels, coffee and tea. ”

“The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa.”

“Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again.”

“First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can……

“Everything was accommodating and the location was perfect”

“好”

“Host’s attentiveness and responsiveness helped make our stay at Aqua awesome. This is a super urban apartment with great city views. ”

“The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again.”

“Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for……

“Location was absolutely key! While the hotel is a bit older, it still offers a nice stay. There was a water pipe issue, but it was out of their control, and they thoughtfully provided water for guests. Remember, it's an island, and sometimes things happen! The downfall is, there are lots of stairs but it also makes for a better view 😉 #Location #Hotel #Island #View”

“Excellent stay with great view staff and decoration”

“Check in was an ordeal took forever Room was large and had great views at the front Easy parking and great positioning ”

“Yes it was very clean and staff was very helpful”

“We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were……

“It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or……