水晶海岸旅游套票 | 水晶海岸机票+酒店优惠低至 4 折

This place was terrible. The pullout mattress wasn't fit for my dog. They say it sleeps four but the mattress was not only terrible they didn't provide an extra blanket. We arrived about 30mins before the office was supposed to close coming to find out no one operates the office and the phone number didnt work. They didnt proved us a room number or door code to get in. Thank goodness for expedia, It took almost an hr to get my details so we could get in. It was supposed to be a full kitchen but ended up with a small fridge and a 2 eye station. The floors were wet & sticky. There were cigarette butts left behind the couch, it smelled bad and there was animals stains all over the carpet. The bedroom is from 1985 and sleeps like complete crap. The blanket hasn't been washed in forever. Just a poor poor stay. To top it of it was almost $500 for 2 nights, not worth it at all.

We had a couple of issues with our booking, but they (especially Zach) took care of us really well. We’re already talking about coming back.

The hotel was nice and clean. The amenities were good. The pool was excellent. Our neighbors in the room next to us were a little loud with their tv and laughing all night. Luckily they left 2 days later. We didn’t see anyone to tell about it. It would have been better if we could have seen someone and talk about it but other than that was good, and we enjoyed it. The last day we saw someone of the hotel and he was very nice. One of our outlets was not working but everything else was ok and good.

Hotel could be great if cleaned and managed properly.