MainStay Suites Addison-Dallas

Property class: 2.5

Choose dates to view prices

You can look forward to free to-go breakfast, a grocery/convenience store, and a free manager's reception at MainStay Suites Addison-Dallas. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a dresser.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a large mirror.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a granite countertop, a black leather chair, a bed with a blue headboard, and a television mounted on the wall.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Pet friendly
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About the neighborhood

Located in Addison, MainStay Suites Addison-Dallas is in the business district. Galleria Dallas and Dallas Market Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas Arboretum and Botanical Garden and Dallas World Aquarium. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Ford Center. Spend some time exploring the area's activities, including golfing. Visit our Addison travel guide
Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • A water fountain with multiple jets in a park.
    Addison Circle Park
    5 min walk - 0.3 miles
  • A large, cylindrical water tower with multiple balconies and a spiral staircase.
    WaterTower Theater
    8 min walk - 0.5 miles
  • Addison Improv Comedy Club
    5 min walk - 0.3 miles
  • Village on the Parkway
    15 min walk - 0.8 miles
  • Quorum Park
    3 min drive - 1.0 mile

Getting around

  • Addison Station
    5 min walk
  • Dallas Union Station
    15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW)
    28 min drive

Restaurants

  • Improv Comedy Club
    6 min walk
  • Chili's Grill & Bar
    10 min walk
  • BJ's Restaurant & Brewhouse
    4 min walk
  • Starbucks
    12 min walk
  • Ida Claire
    7 min walk

About this property

MainStay Suites Addison-Dallas

  • Hotel near Galleria Dallas
  • Free to-go breakfast, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at MainStay Suites Addison-Dallas. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • RV/bus/truck parking, free newspapers, and coffee/tea in the lobby
    • An elevator, a TV in the lobby, and luggage storage
  • Room features
  • All 70 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • 43-inch HDTVs with cable channels
    • Wardrobes/closets, kitchens, and refrigerators

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Frequently asked questions

Does MainStay Suites Addison-Dallas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Nov 23, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Addison-Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Addison-Dallas?

Check-out is at 11 AM.

Where is MainStay Suites Addison-Dallas located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Addison Circle Park and 2.1 mi (3.4 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 1 mi (2 km). Addison Station is only a 5-minute walk and Knoll Trail Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MainStay Suites Addison-Dallas Reviews

6.6

6.6

Cleanliness

8.2

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 264 out of 999 reviews
Rating 8 - Good. 227 out of 999 reviews
Rating 6 - Okay. 158 out of 999 reviews
Rating 4 - Poor. 154 out of 999 reviews
Rating 2 - Terrible. 196 out of 999 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and clean hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

3 day stay

fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability, and the staff went the extra effort to accommodate me.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Stayed 5 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff is friendly when you can find them
Stayed 4 nights in May 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This facility is very unclean and unorganized. Although i cannot complain about the staff, they were very polite and professional.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tvs
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort

It's ok

The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
Stayed 5 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all. Breakfast included at booking but no breakfast in the hotel
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Major disappointment

I picked this hotel for its location close to the Addison Kaboom Town fireworks display. That’s about the only thing going for it. The lobby was small but clean, but when we turned the corner down the hall, the problems started to be revealed. The elevator was broken so we had to take the stairs. At first we were assigned to a room on the second floor. When the key card failed, we returned to the front desk to get the card re-coded. That happened twice before we were reassigned to a third floor room. The carpet on the stairs was filthy and torn. The room was relatively clean but in poor condition. The bathroom door stuck on the floor so you couldn’t fully open it. The shower curtain rod was bent so the curtain didn’t meet the wall. The hair dryer switch was broken so you had to plug/unplug it to use it. Towel racks were rusty and flaking. Breakfast area looked clean but no breakfast was set up. I expect a certain level of quality from ANY place in Addison, but this hotel did not meet it and is not worthy of a Hotels.com listing. At least the bed was clean and comfortable.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service

Interesting stay

the front desk was nice. i was expecting to have breakfast but as you walk in you can see where a restaurant was. chairs were piled on top of tables and not a good look when you walk in. i had to go back to the front desk as my key wasn't working, the lady was a little annoyed as she told me not to put the key next to my phone as it wouldn't work. would've help to have been told this upon check in as i had never had this problem. I informed the front desk that the ironing board was broken, the maintenance guy was standing at the front desk and stated he would bring me one. it was never received. so I had to improvise to iron my clothes. it was a comfortable bed, the room looked more like a small one bedroom apt and that was ok. they need to do a better job at cleaning though. I spent a minute cleaning around the top of the shower wall. the hair dryer didn't look operational so i dared not use it. a bit more care but into the Hotel can make the difference. the Hotel gives the feel of, "we just mainly rent to industrial workers and those needing weekly housing"
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't expect much for the cheap price.

We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Filthy
Stayed 3 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the bathroom, roaches all over there room, mold or just plain dirty on the ac unit. Won’t ever be back.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, the room I checked into had several roaches and other bugs that scattered when I opened the door and turned on the lights. Moved to a second room and requested a broom and swept the dead bugs into a pile. Had to leave when I saw a roach crawling on the wall behind the headboard.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and overall hotel had stained carpets and furniture. There was a weird odor when I first walked in to the establishment. The room had dirty, taped up appliances like the hair dryer and the little kitchenette was rusted with a knife laying there. So much was wrong with the place. I definitely will not recommend to anyone.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smell so bad , we saw a bug it was awfull
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience ever. The rooms were dirty with roaches, and we had to change rooms twice. The AC in the first room didn’t work, and the carpets smelled throughout the hotel. Service was poor. There was a toilet plunger left in the hallway for the entire time of our stay. Breakfast was a basket of individually wrapped pastries (Honey Buns) and a pot of coffee. Overall, cleanliness, maintenance, and service were unacceptable, and I would not stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was great for a last min reservation following the horrible experience we had
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the entire hotel
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we checked into had paint on the floor, and the second was infested with roaches. We did not stay there.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I rented a room so I could enjoy the pool, but 90 minutes after I checked in and went to go enjoy the pool, I was told that it was out of service/unusable. It was disappointing to unpack all of my things and then hear this. The hotel was also poorly maintained, with really dirty carpet and walls, a broken bathroom door that didn't open right, etc. The woman at the front desk was friendly and did give me my money back, but I would not stay at this place again.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet connection was unreliable at first, then it was completely inaccessible, I had to check out a night early because I couldn't get wifi and I had to work. A guest in the lobby heard me complaining and agreed that the wifi was terrible. I was denied a refund for the final night, the night I had to check out and into a different place. There was a cockroach in the middle of the carpet on my floor. The outlet by my bed was completely messed up, couldn't be used. Stains were everywhere. When I turned on the sink, the water spurted and came out dark before it got clear. I've never had such a bad experience anywhere.
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches
Stayed 3 nights in Apr 2026