“We have stayed here twice previously (the first time 12 years ago) and the Wine Country Inn never disappoints. It is a beautiful, clean and well appointed hotel and the staff are welcoming and friendly. It was a pleasure for my husband and me to stay here again.”
“The room was nice, one of the staff was incredibly rude though over the phone. The man I spoke to on the property sounded like he was Indian and got crazy over the phone w/ me all because I had asked ab a cancellation. He couldn’t explain to me why in an emergency they couldn’t cancel and refund & said it was my problem. I stayed calm w/ him and eventually worked it out w/ me saying he wouldn’t write the check in as a no show and while we lost a nights stay We would be able to check in anytime.……
“We stayed in room 6 which had a horrible bed. There were such deep depressions in the mattress that we hardly got any sleep. We were grateful that we only stayed one night due to the lack of sleep. Other than that the property was awesome. We loved having a kitchen to prepare our food in and space in the refrigerator.”