“The room was nice, one of the staff was incredibly rude though over the phone. The man I spoke to on the property sounded like he was Indian and got crazy over the phone w/ me all because I had asked ab a cancellation. He couldn’t explain to me why in an emergency they couldn’t cancel and refund & said it was my problem. I stayed calm w/ him and eventually worked it out w/ me saying he wouldn’t write the check in as a no show and while we lost a nights stay We would be able to check in anytime.……
“Our room smelled moldy. We only had 1 pillow each. The shower knobs are tedious. I love the attendant. He was very hospitable and attentive especially with the breakfast foods.”
“Staff was wonderful, cheerful, helpful. Room was clean. Beds were comfortable with comfortable linens. Plenty of towels. Breakfast was cooked to order which was delightful.”