Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
As soon as we came into the condo I started noticing items that were not working properly or broken. The master bathroom bathtub was not draining, the window in the living room could not be shut all the way, stove tops were uneven and popped out of place, the internet was not working (the network name and the password that we were given did not even exist),and to top it all off the kitchen was infested in the cockroaches! Before we went to sleep the very first night they started coming out and then in the middle of a night when I got up to get some water from the kitchen the bugs were all over the floor running! I could not even sleep comfortably, and I was afraid that the bugs were going to crawl on us. Since it was Sunday and the office was closed when we got there I went to the office the following morning and an employee at the office took the notes of everything and told me that a Maintenace man woudl take care of everything that day. As the day was coming to an end I called the office to find out why nothing was done and the girl at the front office informed me that they had other emergencies and that our issues were not as urgent and they were treating everything likea triage! And, she told me once again that they would have someone come that day which never happened! I called again the following day and I addressed the internet and the other issues mentioned above. The response was the internet was free and I was not being charged for the internet!!!1 The internet was advertised as a part of amenities. I called the office again on the third day of our stay and everything was noted once again. Then, I was told to give them the network name and password and then informed that the information was never updated. A different girl who answered the phone was able to give me the info over the phone while previous persons told me that a Maintenace man has to come and re set the router! I'm very disappointed with this condo and the experience. I will never stay there!