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“Our overall experience was unfortunately disappointing. The positives: beautiful location, nice pool area, excellent natural surroundings and beach. Language barrier: Very few staff members spoke English, which made communication unnecessarily difficult. We do not expect every staff member in Brazil to speak English, but at least the front desk. Need of renovation: e.g., broken windows, shower fixture was completely rusted. Similar signs of wear and lack of maintenance were noticeable in……

“Café, almoço e jantar muito bons. Bom custo benefício!”

“Foi perfeita a estadia!!”

“Amazing place”

“The property is beautiful, but the staff will leave you wanting more. This is a beautiful resort in a beautiful location. We found however compared to all inclusive resorts in other countries, the staff just had no desire to please the guests. There was no urgency or willingness to help. They just show up and do their jobs. Which for some people may be fine, but we are used to extreme levels of hospitality at all inclusive resorts. It all started from check in. We checked in after midnight……

“quarto limpo | equipe de funcionários maravilhosos | a praia com ótima estrutura| café da manhã, almoço tudo fresco, só faltou uma quadra de Beach tênis 🎾🎾”

“Excellent service from start to finish. Hotel is being renovated but this did not disturb us. Excellent room, pool/sea views. Staff helpful. Breakfast amazing. Had lunch at restaurant twice. Excellent quality.”

“Friendly staff, the hotel needs a major renovation, the restaurant food is awful. ”

“I don’t think the hotel can really be considered a 5‑star property. The staff is good, but the hotel needs maintenance, especially the air conditioning. Also, the bathroom cleaning needs improvement — there are areas with mold. In any case, the stay was pleasant. Breakfast was good, and the customer service and security are impeccable.”

“Nat like ”

“Foi uma semana incrivel o local é lindo, a hospedagem era ampla e tinha um cozinha completa. A equipe de funcionários muito atenciosos, o atendimento foi 100%, todos nos atenderam muito bem, especialmente a Fabiana que tornou nossa estadia mais especial que o esperado. Recomendo fortemente o hotel, com certeza voltarei a me hospedar. ”

“Un hotel bien con buena ubicación y una alberca muy agradable.”

“Melhorou muito.”

“Comida repetida demais, litrao a cerveja fica quente e psrece água, poucas opções de coquetel, muita fritura, acaraje péssimo”