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“The staff were very welcoming and lovely. The room was clean and stocked with treats, the spa was sensational, and the meals were great. We did ask for our room to be cleaned and only the bed was made - they did not remove used drink glasses, wipe surfaces, or replenish the coffee pods for our espresso machine. But the drinks were strong, the pool was gorgeous, and overall very happy with our experience!”

“Excellent property. Great Cretan food”

“The overall experience was good. The staff were very helpful and attentive. There was a bad smell in the first room we checked into, but they changed our room the next day, and the new room was much better. The housekeeping team also did a great job. The food and service at Zamana Restaurant were amazing as well. I have stayed at many five-star hotels around the world, and I would say the service here is definitely five-star. However, based on the condition and quality of the rooms, I wouldn’t……

“The hotel had a 80s decor and vibe, but the not-so-modern outlook is totally, if not over compensated, by the impeccable service, cleanliness, view at the breakfast restaurant, quality of food, and the ample size of the swimming pools which provide more than enough room for everybody to enjoy. We have had an amazing time there! I paid extra for a side sea view room because the picture looks like a frontal sea view, but it wasn’t, and I probably would not have chosen the same room type next time.……

“We stayed here for our honeymoon and it was amazing, we wanted to stay longer! The food is delicious (some of our best meals were at hotel), service is excellent, beach is wonderful. They are beyond accommodating regarding food restrictions and allergies and make modifications AND remember your restrictions. Staff will serve food and drinks at beach. We had a delicious welcome cake at arrival. The ONLY thing was the plunge pool the room has is not heated. I hope to come back!”

“we absolutely LOVED our stay at the Hilton Chania. The corner room we had with sauna and sea views was so incredible that we changed our flights to stay an extra night. The staff was friendly, the breakfast was delicious and the location was very conveniently located close walking distance to the main town along the water. The sunsets from the roof top bar were insanely gorgeous and the outdoor and indoor pool were perfect for sunny and rainy conditions. We can't wait to come back!!! Thank you……

“很好的体验服务环境都不错”

“Super Hotel!”

“新的房子，房间大，床不大，建议换个大床。”

“Hotel is beautiful. Its exactly what you’d expect to find in Greece. Staff was nice and helpful. Reason for 3 stars: The room was very spacious but cheaply built. The flooring was creaking and would flex a lot. The shower was emitting a mold smell and upon closer inspection, there was mold all along the perimeter of the shower. I hate to call out such a nice hotel however this may be a big issue with a certain crowd. I hope they take this into consideration for future tenants. Beyond these 2……

“Lovely hotel with a very substantial choice of breakfast - you can definitely eat like a king in the morning! Private dipping pool was great and location was quiet with a nice view of downtown. However, it is a bit far and you need a car or have to rely on buses (or just lots of walking including uphill on the way back). Staff were helpful and polite in general. Only drawback is the balcony part is not totally private, especially if the next door guests are outside at the same time.”

“near beach, supermarket, 10 minutes to shops and restaurant, 15 minutes to central bus station”