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“Great location, but the hotel desperately needs updating. The staff were not very welcoming, they looked disinterested and not very helpful. Our room had an unpleasant smell when we walked in. The floorboards in the room above us constantly squeaked when people walked about which disturbed our sleep. The carpet throughout the hotel looked dirty with stains on it, which provided unpleasant and unwelcoming appearance. Garden and the plants were not maintained and looked very unkempt. Breakfast was……

“had a 2 night stay and location good and in its heyday sure was a great hotel, but it is run down and needs a lot of money spent on it, room was very worn, wallpaper hanging off wall and bit tatty. we had a family room with bunk bed, and this it was very old and very noisy. The weather was very hot at the time of stay which was great for the weekend but being on 3rd floor the rooms were very uncomfortable.”

“The hotel is absolutely gorgeous and spotless. We had a beautiful view of the ocean from our room, which was very spacious. The bed was quite comfortable and the rooms seemed to be sound-proof because it was so quiet and relaxing. Livermead beach is located across the street; the beach is beautiful, but the sand disappears at high tide, so be sure to plan your beach day around this. We also loved the stunning views from the rooftop terrace bar. We would love to return to Torquay and stay here……

“Very Friendly and helpful staff. Hotel and room was perfect, air con was a massive help in this weather. The spa facilities were the best and just what we needed. Will be back again soon!”

“Nice location but disappointing service by some of the staff. Sun loungers were very dirty looking, could do with covers over them and replaced daily.”

“餐厅食物十分差，其它幾好”

“We were delighted to have a balcony room overlooking the golf course.”

“Staff were nice, room was ok, mattress was somewhat soft. Bathroom ok, quite large but walk in shower a bit small, with rubber seal starting to detach itself. Sink was a little small, and the bathroon window had some mould. Location is very good, a short walk to the town centre and sea front, but parking a bit of a pain, not a lot available”

“Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast”

“Room was very comfortable, staff are friendly, foods is excellent. But, it needs improvement in car park facilities, an additional staff for parking may be better at peak season.”

“It’s fine, nice location”

“Nice modern hotel, with air con that was clean, well maintained with comfortable beds. Only one of three EV chargers was working and non electric cars often parked in spaces in front of chargers.”

“located in the small downtown Lyme Regis, easy to go to the beach, shops and restaurants it is an very old inn, very tradition english wooden building, downstair is the bar and restaurant, a bit oily smell, beware of no air-con”

“I booked the hotel as it says that it had air conditioning. It doesn’t when i asked the staff they were rude and unhelpful. This is a rundown overpriced relic of a hotel. The gentleman on reception was the rudest person i have ever encountered. Avoid”

“The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from……

“The air con was not working and wasn’t advised of this prior, poor service”