“The park is nice however you have to pay for everything as extra including WiFi which even after paying was very poor. Paying for indoor swimming was also not good. There was a very pungent smell in our caravan which didn’t go away even with all windows open and bin out. Mattress is very uncomfortable. Won’t be coming back here”
“Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I……
“Staff just superb. Parking by valet superb. The whole place is spotless.
We never ate there as we were picking up with old friends to eat.
Just a really lovely hotel thank you all. BT”
“We loved staying at Dukes. The staff were really warm and welcoming from start to finish. My husband remembers staying at Dukes when he was a child and wanted to share this with our children. Our only issue was that the room was very hot, but we were going through a heatwave, so that can't be helped. But maybe some fans in the room would have been helpful. Thank you for a lovely stay!”