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“Oud gebouw, personeel was niet zo vriendelijk. Goede matras, oude kamer, heel warm in de zomer. Fijn dat er een fitness en zwembad is”

“Newly built hotel with modern very clean design. Rooms with sea view have a spectacular view. Great location on bus route around Torbay. Breakfast and dinner of good standard. Staff are very efficient, attentive and pleasant. One thing to note is the £15 per day car parking fee.”

“The environment, staffs , the hotel is near the seaside and it’s amazing”

“Great location, staff were very helpful. Was a nice touch that they put on a free shuttle into Salcombe. They also provided complimentary gin and ice and slice which we thought made the stay even more unique.”

“Wonderful one night stay. Huge beautiful room, air conditioning was a bonus in this heat. Loved using the spa facilities and outdoor pool. Nothing was too much trouble for the staff. Excellent breakfast.”

“Sub travel lodge. Worn out, dirty and £17 for a glass of wine and a bottle of beer, food is frozen brakes brothers style.. only saving grace was that the staff try hard. Owners and management should be ashamed that they make their staff operate in a such a hovel of a place. Premier Inn, while basic is 1000% nicer (and cleaner). No aircon, grubby room, dirty shower, grubby common areas, ordinary food, one ironing board in the whole place, broken lift, wet carpet in room and room smelt of cat……

“Good location. Property needs updating. Staff are the best & nicest staff . Breakfast needs 2 more staff & a bus boy to keep tables clean for customers.”

“餐厅食物十分差，其它幾好”

“Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast”

“The hotel was excellent - a modern hotel with excellent furnishings. Housekeeping went out of their way to help. The serving staff were personable and helpful but the service at meal times was slow because there was not enough staff. Down side was the poor control of parking (cost £15 per night) and I witnessed one customer very irate because his car was blocked in. If the hotel charges to park a car, they are duty bound to control the parking - cars were parked outside of marked bays and……

“It’s fine, nice location”

“Room was very comfortable, staff are friendly, foods is excellent. But, it needs improvement in car park facilities, an additional staff for parking may be better at peak season.”

“located in the small downtown Lyme Regis, easy to go to the beach, shops and restaurants it is an very old inn, very tradition english wooden building, downstair is the bar and restaurant, a bit oily smell, beware of no air-con”

“Checked out on arrival as the room had no air conditioning and the temperature of the room was at least 45 degrees, we were offered a fan but this would not have helped. The room was also really small, with an unpleasant smell but it was nicely furnished.Requested another room as apparently some rooms do have a.c. (The hallway leading to the room was a pleasant temperature) we were told they were fully booked (although Trivago showed 3 rooms available when we looked for somewhere else)……

“The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from……

“The staff was great, but the property needs some work. Our “bay view” was covered by scaffolding and absolutely filthy windows. Carpets were really shabby and the floorboards all creaked and were lumpy. ”

“Staff and overall hotel was spotless. Staff very helpful. The only issue we had was the no guarantee of a table by the restaurant. I think that could be presented better. Overall a lovely location to "chill out".”

“The air con was not working and wasn’t advised of this prior, poor service”