搜索姆茨赫塔-姆季阿涅季州酒店

“excellent hotel, must choose mountain view room no matter what. based on my own experience, the restaurant really short of staff. but other than that is good”

“Super lo”

“Room very good and clean”

“I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved……

“I want to start from the beginning. Oto, who was at the front desk, was very nice, helpful, and welcoming. He explained everything in detail, which made us feel comfortable right away. I stayed for the weekend (2 nights) and booked a family room. The room was spotless, the shower worked perfectly, and the cleaning lady was extremely kind and helpful. The indoor pool was warm and clean. There was also a jacuzzi, small but very clean and my kids absolutely loved it. I also used the sauna and steam……

“Clean, modern hotel. In a great location, bed was really comfortable and the breakfast was lovely. ”

“A lovely hotel in a lovely ski resort. Great views on the mountains from the spa facilities. Unfortunately, there is a big problem with the staff at the reception and also in the spa facilities. Unhelpful, not interested, some even bluntly rude. Some would spend their time looking at their phones while you’re talking to them. The reception staff let us check in into a room which wasn’t ready and when we got back downstairs with all our luggage (no one offered to help with the luggage) we were……

“Roads are not clean was all ice and not safe to drive in parking lot ”

“Clean rooms and friendly staff”

“Good view can see the village but bathroom has smell , the room is not smell good , hair dryer is not working,hot water kettle still have existing water from old users. Last thing breakfast is horrible ”

“Hotel worth the price.”

“Hotel is located near the slope, so you can ride in the morning direct to slope from trail, and also returning back to hotel using trail directly from last slope right after tractors. As I am working in hotel industry, I can tell, that personel is very good, attentive and helpfull, what is one of the most important things for guests. Breakfast is very good, and rooms are modern with very comfortable beds. Also good ski storage room, but there is no sauna in the hotel, only hot tube outside with……

“Our host was super friendly and helpful! She replied to all our questions really quickly, gave us great tips on hiking trails, and even helped us book a taxi with a local Georgian driver who didn’t speak English. The room was perfect for the three of us—spacious, cozy, and with the most amazing view of Mount Kazbegi and the church. We really enjoyed our stay!”

“Fresh made breakfast was delicious. Staff very friendly and a beautiful property with a view.”