搜索北汉布尔兰酒店

“城堡景觀家庭房空間大，我們一家人住起來很舒適”

“選擇不多。”

“是的”

“裝修尚可但有點舊，職員友善有禮，整體上性價比也可以”

“The hotel was nice on the outside, but inside was a little dated, especially the rooms. Breakfast was good.”

“We got such a friendly and helpful welcome when we arrived, and the room with bridge view was fabulous. Highly recommended- so much so we booked in for a second night. Will definitely return when we are around the Newcastle area again.”

“The property is in a lovely setting and as the sun was shining we enjoyed an evening glass of wine on the patio looking over the gardens and tipi. The restaurant, public areas and the bedrooms were all pristine and food of a great standard, when in the area we would definitely stay again.”

“My problem is probably mostly with Expedia. I didn't tick the box saying that I wanted a pet-friendly hotel, but the staff informed me after arrival that all their rooms were of that nature, and they didn't respond to a request via the Expedia website for a pet-free room prior to my setting off. It was clear efforts were made to minimise the effect of their policy on cleanliness but nevertheless it wasn't what I'd have chosen, if clearly informed.”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“It looked on the surface a lovely hotel. Sadly when up close, the rooms were not finished off properly, seals around doors, bathroom, floor, pieces of wood instead of door stops. Bulding rubble in the decked beer garden. The good bones are there but needs finished properly and cleaned regularly, a lot of dust. Need more staff. It could be lovely with a bit if TLC”

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”

“超級方便，就在火車站出口，附近行街購物飲食也很方便，早餐豐富，房間光猛，唯獨是沖涼的水壓比較低”

“Nice room. Good breakfast. Food in bar in evening also good and reasonably priced. Very big queue to check in due to coach parties arriving. No strategy for dealing with customers not on the coach and we had to queue for 15 minutes with no apology. Have to pay for pool and towels.”