萨默塞特浪漫酒店

“Booked a deluxe room for 2 nights. Allocated a substandard room, needing refurbishment, tired with curtains hanging off poles, dark and dingy with broken tiles in the bathroom. Staff in denial initially, eventually moved into another much better standard of room. On our departure we had no hot water. Breakfast was a poor experience too with staff in addition not informing us that Breakfast started later on a Saturday. So no breakfast that day due to our departure time. However, we attended our……

“Had a four day break with parents, the cottage was spotless on arrival and well equipped. The wifi was occasionally sporadic but to be expected in a rural area. We slept well with no passing traffic and even with four adults there was ample hot water.Lots of seating and although weather was poor the outside seating area was great . Small downside was the property can be rented alongside next door(semi detached) , there is a locked interconnecting door but the noise can carry through a little .”

“Lovely comfortable room and excellent staff. We really liked the food- dinner and breakfast were spot on.”

“Apologies to the knights rest, but we didn't actually stay there. I booked it on the day for 2 nights through hotels.com. However ten minutes before arriving at our destination the hotel rang me to say that they were closed and on holiday themselves. They apoligised and said hotels.com should have checked their diary and not booked any rooms out. They would be putting in a complaint via Expedia. Have since tried to contact hotels.com to be constantly told by a virtual agent to hang tight,……

“Phillip and Sara were fabulous hosts — incredibly helpful and welcoming, while also giving us plenty of privacy. We had a wonderful stay. The house was extremely comfortable and peaceful, with beautiful views from the garden. The photos really don’t do it justice!To top it all off, the house was exceptionally well equipped, and we didn’t find ourselves lacking anything. We thoroughly enjoyed our stay and would happily recommend it to others.”

“Spent the weekend here with friends for my birthday. Really lovely place, large and spacious...looks better than it did in the pictures. We loved the large kitchen and conservatory. It had all the amenities one would need. The property managers were very responsive via email and text. Our only let down was that the hot tub had broken down.”

“The bedroom was a beautiful room but a bit tired but it seems the rooms are being updated,the en suite had been already.What makes The Old Ship Aground stand out head and shoulders are the staff,every single member of staff was delightful,they were happy and took an interest in each guest,never experienced it anywhere before. We will definitely be returning soon,amazing situation by the harbour,like a little village on its own although Minehead is only a 10 minute walk. The food was great,their……

“The accommodation was as described with lots of room for our family of 4. It was well equipped with all we needed for our stay.The accommodation is in a great location, we would definitely recommend.”

“A wonderful place to stay. A fantastic old building with so much character and lovely country views. Bedrooms very comfortable with great attention to detail and well thought through. Excellent breakfast and a good menu for dinner - well presented and very tasty. The highlight though were the staff throughout. It's such a pleasure to receive genuine excellent customer service from start to finish. Thank you.”