“Very good service and convenient location! The room was spacious enough for a 3 person family. The mini kitchen with toaster and simple kitchen equipment was very good design and considerate for family travel. I will definitely come back again in the future! ”
“Hygiene is a big issue. The washroom basin was stuck, and the water stayed in the basin with some stuff coming out. They have to solve it twice, unluckily that was my last date of stay.”
“We stayed in a 2 bedroom suite. The apartment was beautiful, clean and modern. The location was great - within walking distance to a lot of London’s main attractions. Will definitely stay again for future trips to London. ”
“Great pocket hotel for those just stopping through town for a couple of days. Comfortable, tiny room has everything one needs. If you have a lot of big luggage, you may have a hard time getting it through its narrow halls and you may also find little room to move around in your room. ”
“Nice stay in this service apartment for 4nights. Easy access.
The apartment is spacious and there is coffee machine provided. There are some utensils where you can cook your meal but no salt pepper or oil provided. Washing machine and free parking is a bonus.
The service is within walking distance to train stations, there are buses around where you can easily get to London central. Tesco is not far away, just some minutes walk. Overall I think it is a nice place to stay.”
“One bedroom suite booked. Sofa bed in sitting room. Spacious. V clean with new decor. Used washing machine. Easy to use. Good soundproof quality. Plenty of storage. One downside: not enough parking spaces. Needed to park on street right outside hotel (allowed between 7 pm to 7 am the next day). Husband then got up around 6:30 n parked our car back into hotel’s compound once after a car left. Otherwise the stay was perfect”
"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."
"Early check-in is allowed. Thank you. Location is good especially u are going to/from airport. U can catch heathrow express train.
Got grocery shop, restaurant, bus stop, train station nearby.
Room is for one person.
You have to leave room key behind before you walk out hotel.
Room door will close itself. It will slam itself. So it may wake you or ur neighbour up.
A typical old hotel.
when I move around, I will make noise, whenever I step on the floor, wood floor sound. I also don't want to disturb my neighbour so I can't do much in the room."
"Aside from the fact that the people in the next room were a bit noisy at night, the overall environment, service attitude, and cleanliness were all excellent."
"I went there with my daughter and have our holidays in London. The best way is our Uber dirvers can find there easier. Is it very safe? Yes! I love there to spend time with my family.."