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Carlton Downtown

Photo gallery for Carlton Downtown

Front of property
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Interior
Reception hall

Overview of Carlton Downtown

VIP Access

Carlton Downtown

4.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Road, Dubai, 7143

Guests rated this location 9.0/10 - Wonderful

Explore the area

  • Popular LocationDubai International Financial Centre12 min walk
  • Popular LocationDubai Mall18 min walk
  • AirportDubai (DXB-Dubai Intl.)10 min drive
  • Popular LocationCity Walk11 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Dubai

Carlton Downtown is located in Trade Center, a neighborhood in Dubai, and is in a shopping district and near the airport. Dubai Mall and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Traveling with kids? Consider Dubai Garden Glow and KidZania. Guests appreciate the hotel's convenience to public transportation: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.
Visit our Dubai travel guideOpens in a new window
Map

What's nearby

  • Dubai International Financial Centre - 12 min walk
  • Dubai Mall - 18 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • City Walk - 11 min drive
  • Burj Khalifa - 12 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ستاربكس - 8 min walk
  • Piccolo Mondo - 9 min walk
  • ستاربكس - 9 min walk
  • Zaatar W Zeit - 11 min walk
  • Bentoya - 2 min walk

About this property

Carlton Downtown

4-star family-friendly hotel near Dubai Mall
Carlton Downtown is located close to Burj Khalifa, and provides a nightclub, a roundtrip airport shuttle, and a poolside bar. Treat yourself to a manicure/pedicure, Ayurvedic treatments, or a Thai massage at Kirana Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and al fresco dining. Yoga classes and Pilates classes are offered at the health club; Carlton Downtown also has a rooftop terrace, a coffee shop/cafe, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and an outdoor tennis court
  • Limo/town car service, express check-out, and a porter/bellhop
  • Guest reviews say great things about the breakfast
Room features
All 357 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and deep soaking tubs
  • 22-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

Arabic, Croatian, English, Estonian, Filipino, French, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Swahili, Thai, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: AED 79 for adults and AED 39.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bayty
  • Deli Grind
  • Jimmy Wickets
  • Zephyr

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Similar properties

See similar properties

Dubai
Dubai
Trade Center
Trade Center
4 star
4 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Air conditioned
Air conditioned
Family friendly
Family friendly

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.0
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

Does Carlton Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Downtown?

As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Carlton Downtown on Mar 25, 2023 start from $97.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Downtown?

Self parking and valet parking are free at this property.

What time is check-in at Carlton Downtown?

Check-in is from 2:00 PM - anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Carlton Downtown?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Carlton Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 157 per vehicle applies.

Where is Carlton Downtown located?

This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Dubai International Financial Centre, Dubai Mall, and Dubai Aquarium & Underwater Zoo. Burj Khalifa and Dubai World Trade Centre are also within 2 mi (3 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.

Carlton Downtown Reviews

Carlton Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1000 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 356 out of 1000 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 98 out of 1000 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 47 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 40 out of 1000 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Max

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Interior and air ventilation to be upgrade
Stayed 4 nights in Mar 2023

10/10 Excellent

Tyrone A, Harker Heights

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope property right in the heart of Downtown Dubai…
Stayed 3 nights in Feb 2023

10/10 Excellent

Surendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Carlton Downtown was excellent, very nearer to all the attractions. Staff are fried and very prompt. Very neat and clean. Breakfast is excellent. I would recommend everyone this hotel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff
Stayed 8 nights in Jan 2023

4/10 Poor

Boy

Traveled with family
Disliked: Staff & service
I book for 3 adults and 1 child but I dont get extra bed. No hot water for shower and they definitely need more staff. Service is terible

6/10 Okay

Nessren

2/10 Terrible

sayed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
Hotel was very old and dirty. There was stains on our bed and couches and the bathroom was very rusty.
Stayed 2 nights in Dec 2022

10/10 Excellent

Demian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Hashem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Oct 2022

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Star Rating
4
Nearest Airport
Dubai (DXB-Dubai Intl.)
Address
Sheikh Zayed Road, Dubai