The Canvas Dubai - MGallery Hotel Collection

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Featured Image
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of The Canvas Dubai - MGallery Hotel Collection

VIP Access
UNESCO Sustainable Travel Pledge

The Canvas Dubai - MGallery Hotel Collection

5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656

Explore the area

  • Popular LocationDubai Museum3 min drive
  • Popular LocationDubai Cruise Terminal5 min drive
  • Popular LocationMina Rashid Marina7 min drive
  • AirportDubai (DXB-Dubai Intl.)10 min drive

Choose dates to view prices

About this area

Dubai

The Canvas Dubai - MGallery Hotel Collection is located in Bur Dubai, a neighborhood in Dubai, and is in the business district and near the airport. BurJuman Mall and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and La Mer North Beach. Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are not to be missed.

What's nearby

  • The Dubai Heritage Village - 3 min drive
  • Dubai Museum - 3 min drive
  • Grand Mosque - 3 min drive
  • Dubai Cruise Terminal - 5 min drive
  • Mina Rashid Marina - 7 min drive

Getting around

  • Saeediya Station - 17 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • Azalya Restaurant — 1 min walk
  • Signature Sanjeev Kapoor — 1 min walk
  • Chinese Village 2 — 2 min walk
  • Marine's Club — 2 min walk
  • Gazebo Restaurant — 7 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

Luxury Dubai hotel in Bur Dubai, near Dubai Museum
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite. All 164 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include sitting areas and minibars.
The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AED 100 for adults and AED 100 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Malay
  • Russian
  • Thai
  • Urdu

Business services

  • Business center
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 157.5 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 100 for adults and AED 100 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 460 out of 992 reviews
5 - Excellent 46%
Rating 4 - Good. 317 out of 992 reviews
4 - Good 32%
Rating 3 - Okay. 109 out of 992 reviews
3 - Okay 11%
Rating 2 - Poor. 56 out of 992 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 992 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was spacious and the price was very good. Room service took long.
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No Any choices for the breakfast and no window and no front door for outside bad experience I don’t like it
Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team is very nice and were doing all they can to give us the best experience. Even birthday cakes included in the price!
Stayed 5 nights in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubbish service and staff were a little rude. NO VALET parking as advertised
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and free secure parking truly made this hotel special. Loved the experience and we will book again.
Stayed 4 nights in Sep 2021