Durham Castle Hotels

"This is my second time staying at this hotel, and my husband and I both love it! He uses the gym everytime we stay and he likes it. The bed is so comfortable! The parking is easy. I like it more without valet. The restaurant at the hotel is delicious. The outdoor seating area is amazing. The staff is so nice!! Surprisingly even though there is a bar downstairs the hotel is pretty quiet in the rooms. We stayed in a suite this time, and it was very cute. Definitely will stay again. This will probably be our go to hotel as we have family in Portland."

"Breakfast was average. Only parking option was valet at $40 a night. Staff was friendly and rooms were clean. The hotel was very convenient to lots of restaurants and shops!"

"everything was perfect, except the AC would cycle off with a noise (waking me during the night)"

" A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary."

"yes the food selection and quality was good."

"Really nice room. The property was great. $40 parking was over priced. "

"My sister and I LOVED the Harraseeket! We did not realize they had afternoon tea every day so that was a pleasant surprise. The historic building is absolutely beautiful, and because we are both seniors, and the elevator was broken from the ground floor up to reception, they were accommodating in that they gave us a room on the same floor as reception, even though we had not previously requested it. The continental breakfast was very tasty, and to add a little protein, we each ordered a reasonably-priced side from the menu. We definitely wish we could have stayed longer, and would stay again."

"The staff was incredible. Well done!"

"Very nice historic hotel! Would stay there again!"