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"The room was lovely, we loved the four post bed. The food was delicious. The castle is amazing and the surrounding countryside "

"Yes everything was hood will book there again 👍"

"Friendly, helpful staff, lovely spacious room, enormous spa and pool complex, great breakfast."

"Customer service from the bar is great as always, check is easy and the room was of a high standard"

"Friendly and helpful staff. Warm and comfortable room. "

"Lovely cosy hotel, bedroom obviously newly refurbished and nice bathroom although couple of areas around shower need a bit of attention. We didn’t eat dinner but wish we had as the atmosphere is very warm and festive. Lovely manageress at breakfast. Breakfast food was hot and tasty."

"I asked for help to figure out the air con and then all was good. It was a stressful journey, but the staff couldnt have done more to help me have as relaxing an experience as possible. All very good at their jobs and very friendly, nothing was too much bother. I've often stayed in 5 star hotels in my working life, but now I am retired, finding a reasonably priced hotel which provides high quality customer service was a delight. I had my dog at Wear Referrals for surgery and cancer treatment, its an ideal spot to spend the time waiting for them to be ready to come home. Bed was as good as Premier Inn, lovely shower room, just all round a great choice. Security was reassuring as access to the corridors was by key card only, so no one could come in who wasnt a resident. My only slight gripe was the noise closing doors made with other guests, but thats a very small gripe. "

"Really great find. Excellent food and a great bar. Staff were just brilliant, Charlotte especially. Wonderful, very quiet and well appointed. Just great to sit in the main room with a book and admire the view. We did the taxi to Durham Cathedral just to complete our day."

"Lovely hotel and room with friendly staff"