“The hotel experienced a water leak during our stay which resulted in our bathroom light fixture to fill up with water to the point of dripping on the floor. We told the front desk and the manager came to the room to confirm the leak, but was no where to be found the rest of the night and there was no follow up. We went back down to the front desk and asked for a new room, but none were available. Throughout the whole process, not once did the staff apologize for the inconvenience and no……
“The hotel experienced a water leak during our stay which resulted in our bathroom light fixture to fill up with water to the point of dripping on the floor. We told the front desk and the manager came to the room to confirm the leak, but was no where to be found the rest of the night and there was no follow up. We went back down to the front desk and asked for a new room, but none were available. Throughout the whole process, not once did the staff apologize for the inconvenience and no……
Kyle