“Front desk Felicia was very helpful but unable to refund me since I booked on Expedia. The beds were so dirty and that was my limit. Stains all over the box springs and mattresses. Some on sheets. I ignored the bugs- alive and dead all over. Mud and tobacco being left behind by others. I am waiting for Expedia and the GM of Super 8 Cedar Falls to refund me since I stayed all of 1-2 hours trying to convince myself I could handle the unclean environments as I was 4 hours away from home. Left and……
“The room itself was newly renovated. The hallways were under construction as well as half the rooms, and we thought they could have aty least vacuumed the debris up. But the worst part of the stay was Sunday morning at 5 AM I awoke to people 2 rooms down making a terrible racket, and smoking in their room. I attempted to contact the manager about this and no one was available. It was way out of bounds to allow this behavior.”