英国里维埃拉水疗(Spa)酒店

“Overall this hotel was lovely and a wonderful location. Positives The staff were very friendly and accommodating. We stayed in a pet friendly garden suite which was ideal, the hotel food was fabulous and the spa was clean with a lovely pool, steam and sauna rooms. We did have a leak in our bathroom coming from upstairs which wasn't fixed and also there was some noise coming from upstairs. Housekeeping only came once in three days and didn't fully clean, I did mention this on the last day but……

“The room was spotless, Lisa was welcoming and helpful. Tea, coffee, hot chocolate, biscuits and milk in the fridge were provided. The full english breakfast was perfect too.”

“Fantastic second stay at the Hotel. Staff and food was excellent and we look forward to returning soon.”

“Very enjoyable short break in Torquay. Hotel was very nice, comfortable and the facilities in the spa and pool exceptional. Only slight criticism is that we found the menu for dinner in the restaurant quite restrictive with no specials available. Food was fine but options not great. Would definitely return to hotel but wouldn't have evening meal there again.”

“Ibis did not provide breakfast on day 1 and we had to go next door to the sister hotel Mercure. Following day Ibis was supposed to provide breakfast but when we went down tables hadn't been cleared and there was little food. We were told there was a problem with the kitchen and we had to go next door again to the Mercure. That night we went to the bar and it was covered in dirty glasses and the girl behind the bar was barely coping. They seem to have a shortage of staff or at the very least……

“My room was cleamed every day towels changed and bed made”

“Staff very welcoming very enjoyable stay ”