“Our birthday trip was booked 6 months in advance. Upon arriving to the hotel, the woman checking us in was the most unfriendly person on the entire island we encountered. We learned that The Fred and Area was in an Off Season that was not disclosed prior to booking or at anytime prior to arrival to possibly change dates or location. The Spa was Closed, Hot tub empty, Room booked unavailable, Restaurant Closed all day or opens late and closes early. Entertainment stated on website was Nowhere to……