Villas in Falling Waters

"Staff were very friendly and helpful. The room was clean, but the bathroom in 1054 needs"

"The staff is amazing! Everyone is really helpful and quick to fix any issues. I have had the best rooms, very neat, clean, and always stocked. No bugs, very clean linen, quick trash pickup, clean hallways and common areas. Highly recommended. The maintenance staff clean off my vehicle during snow! Parking lot and walkways were very safe. "

"The staff was amazing at check in and out. The room was spotless and the pool was top notch. We will definitely stay here on our next trip to Charlestown "

"Front desk is awesome. Room is fine. No issues. Breakfast surprised me. It was great. It was like someone made it (homemade) and packaged it. Bacon, sausage, chz omelet, cakes and pastries. No complaints at all. I messed up my suit shirt and the lady at the front desk got me and ironing board and iron...set it up right there and we chatted while i did it. I'll stay there again."

"Very clean hotel, wonderful staff. "

"The staff was great and the room was comfortable."

"The front desk lady was so very very kind helpful .Though the owners need get heat fixed was very cold all throu hotel and parking lot on side entrance alot ice and parking lot very clear to park without there being ice .Front desk staff thou very very good. "

"Had an issue with key cards but staff was very helpful in getting us into a room"

"First room was too smokey, second was too cold, third room was just right. Staff was perfect the whole time. "