“I was really looking forward to staying at Winery Hotel 1870, but sadly, I couldn’t make it because a close family member passed away unexpectedly just before my trip. It was a heartbreaking and chaotic time for my family, and I reached out to the hotel a bit later than planned to explain the situation.
While I completely understand that cancellation policies exist, I was hoping for a little understanding or flexibility given the circumstances — even a small gesture such as a partial refund,……
“It was a great property with an amazing view. The staff was also helpful. Though there was a lot of climb for getting to the property and inside the property. But that has to be expected for caldera views. We would stay again despite that inconvenience”
“10 out of 10. The room is very clean, the equipment is new and comfortable. Especially all the staff are very kind, friendly and helpful. This is the most comfortable hotel I have ever stayed in Greece, I would definitely recommend it to everyone visiting Fira as long as they don't mind the lack of views.”
“For those traveling to Santorini for the first time get read to climb, getting to the hotel requieres walking down the hill and stairs then up when you are leaving, hotel is very nice specially the bedrooms with the pool, view is amazing and the balcony is large with table and chairs , but if you are handicap I do not recomend.
Staff is excellent, breakfast is very good too. 😊”