Get an overview of this hotel4-star Florence hotel in Historic Center - Downtown, walk to Santa Maria Novella Basilica and Museum

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

Location

Located in Historic Center - Downtown, this hotel is within a 10-minute walk of Piazza di Santa Maria Novella and Santa Maria Novella Basilica and Museum. Cathedral of Saint Mary of the Flower and Ponte Vecchio are also within 15 minutes.

Hotel Features

Along with a bar/lounge, this hotel has valet parking and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 44 soundproofed rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include room service and coffee makers.

 Guest Highlights

  • Good location
  • Proximity to public transit
  • Breakfast
  • Helpful staff
  • Bathrooms could've been nicer

Hotel Palazzo Ognissanti

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Florence hotel also offers a terrace, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

  • 24-hour front desk 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Total number of rooms - 44 
  • Porter/bellhop 
  • Number of floors - 4 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Free WiFi 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Terrace 
  • Safe-deposit box at front desk 
  • Year Built 1890 
  • Self parking (surcharge) 
  • Offsite parking discounted rates available 
  • Offsite parking reservations required 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge), Offsite parking discounted rates available, Offsite parking reservations required

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Shower only 
  • Satellite TV service 
  • In-room safe 
  • Free local calls 
  • Coffee/tea maker 
  • Iron/ironing board (on request) 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Room service (limited hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Cribs/infant beds (surcharge) 

Where to Eat

Guests are offered a complimentary buffet breakfast each morning.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 13 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 13 per night
  • Rollaway bed fee: EUR 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Hotel Palazzo
  • Best Western Hotel Palazzo Ognissanti
  • Best Western Hotel Palazzo Ognissanti Florence
  • Best Western Palazzo Ognissanti
  • Best Western Palazzo Ognissanti Florence
  • Ognissanti
  • Palazzo Ognissanti
  • Hotel Palazzo Ognissanti Florence
  • Hotel Palazzo Ognissanti
  • Palazzo Ognissanti Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


Sorry, we seem to have had an issue loading our review content. Try again?