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Mercure Firenze Centro

4.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Mercure Firenze Centro

Exterior
Premium bedding, minibar, in-room safe, desk
Hallway
Garden
Exterior
Located in central Florence, Mercure Firenze Centro features a serene garden for guests to recharge. The hotel offers in-room WiFi and a bar for evening drinks. Central Market and Medici Chapels are a short walk away, and the multilingual staff helps visitors explore the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Sofa bed - single
Premium bedding
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Premium bedding, minibar, in-room safe, desk

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Mercure Firenze Centro is near a train station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Medici Chapels and Piazza della Signoria. San Lorenzo Church and Central Market are two other places to visit that come recommended.
Visit our Florence travel guideOpens in a new window
Map
Via Nazionale 21/23 R, Florence, FI, 50123

What's nearby

  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Central Market - 3 min walk - 0.2 miles
  • Gallery of the Academy of Florence - 10 min walk - 0.6 miles
  • Piazza della Signoria - 11 min walk - 0.6 miles
  • Uffizi Gallery - 14 min walk - 0.8 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Beanstar Coffee - ‬2 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Alinari Caffe - ‬2 min walk

About this property

Mercure Firenze Centro

Upscale eco-certified hotel near Basilica of Santa Maria Novella
Located close to Central Market and Medici Chapels, Mercure Firenze Centro provides a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and bicycle parking
  • A water dispenser, an elevator, and tour/ticket assistance
  • Concierge services, a banquet hall, and multilingual staff
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 85 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior

The Market Urban Hotel

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  • Air conditioning
  • Breakfast available
  • Business services
9.6 out of 10, Exceptional, 1,004 reviews
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Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RIEWIOGS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Is Mercure Firenze Centro pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Firenze Centro?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on Nov 2, 2025 start from $158.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Firenze Centro?

Valet parking is available for EUR 45 per day.

What time is check-in at Mercure Firenze Centro?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Firenze Centro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Firenze Centro located?

Located in Historic Centre of Florence, this eco-certified hotel is within a 5-minute walk of Basilica of Santa Maria Novella, Central Market, and Medici Chapels. San Lorenzo Church and Gallery of the Academy of Florence are also within 10 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 5-minute walk.

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Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 805 reviews
Rating 8 - Good. 282 out of 805 reviews
Rating 6 - Okay. 68 out of 805 reviews
Rating 4 - Poor. 16 out of 805 reviews
Rating 2 - Terrible. 6 out of 805 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Xi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, relatively small room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025

10/10 Excellent

Shaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Ivy

Liked: Cleanliness
Muchos moscos y zancudos dn la recepcion. Muy amable todo el personal. Falta variedad en el bufet
Stayed 3 nights in Aug 2025

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people in the hotel with great service, helpful. Close th the train station, very convenience.
Stayed 5 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer im Erdgeschoss in der Nähe des Aufzuges, also, nicht ganz Geräuschfrei
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
Stayed 2 nights in May 2025

8/10 Good

juan g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy bien ubicado, buen servicio, solamente el aire acondicionado le falta enfriar más, pero todo bien en general bien ubicado
Stayed 3 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to train stations, walkable to different attractions,espresso machine is great touch… hot and good choices, breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

RICARDO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the room very clean and spacious
Stayed 2 nights in Mar 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025

8/10 Good

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩3分ほどの好立地。
Stayed 2 nights in Apr 2025

6/10 Okay

KIMIO

Liked: Cleanliness
蚊に刺された！ 殺虫材を用意してくれました！ 近くに素晴らしいTボーンの店があり、次の日にステーキも楽しめました。
Stayed 5 nights in Jun 2025

6/10 Okay

Abdulhadi

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Mansur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good living space, neat and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

CHI KWAN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good that near train station and walking distance to those tourist spots Hotel is standardized and room is very spacious for three of us.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Large room with a balcony on the top floor. What more can you want?
Stayed 5 nights in Mar 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción muy céntrica

Un hotel moderno, perfectamente ubicado cerca de la estación principal del tren en Florencia, y a distancia caminable de todos los lugares turísticos de la ciudad. Muy recomendable por calidad, precio y ubicación
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel ideally located for train station and city centre attractions
Stayed 2 nights in Sep 2024

10/10 Excellent

Halla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and its centrally located to everything. would definitely stay there again
Stayed 2 nights in Jun 2024