Our stay at the Residence Inn in Franklin, MA was the worst experience I’ve had a hotel in my life. My mom and I shared a suite (2 bedroom 2 bath). My shower cycled through hot and cold water. My toilet did not work upon arrival (found out around 9pm) and when I tried calling to front desk, the phone just rang and rang and rang non-stop. My moms shower and toilet were functional so we just shared the one bathroom. The dishwasher in our suite was full of dirty dishes from I assume the guest before us. On top of all that, the room smelled musty, and was dirty, dark, and dingy. Also, they charge $5 per day for parking which is really ridiculous considering they have a huge parking lot and Franklin, MA is a suburb where a car is sort of needed. The $5 charge is so petty and unnecessary, but if the hotel wasn’t so terrible in every other way, I wouldn’t mind quite as much. Would not recommend this hotel to anyone.
