Genova Castle Hotels

"I would recommend this hotel. Better than photos. Staff excellent. Would definitely return. Enjoyed our walks into the old town, however there are lots of buses if preferred and lots of restaurants / bars / cafes nearby. "

"I didnt use it"

"The internet connection was poor in the room. The room is very quiet and nice except people smoke in the balcony, and that's quite disturbing. On the day before my checkout date, room service personnel did not leave any floor towel for the bathroom, and the shower water was flooding the bathroom floor. Other than that, the overall experience was good."

"amazing quality/price option in Palma de Mallorca, great hotel! "

"The hotel was very nice, service & staff were top notch! We felt pampered all week & every employee went above & beyond to enhance our stay. We had a Seaview room with a nice balcony & gorgeous view of the beach. Our room was tiny! Reminded me of an interior cabin on a cruise ship. There really is no where to put your bags & very little room to store anything. We did not get an upgrade with the expedia vip, in fact, staff didn't really seem to know any benefit with the vip. Both restaurants were very good. Between the two restaurants, we were happy eating dinner at the hotel most nights. Palma is not far off you have a car. Gorgeous city but very crowded. There is a couple convenient stores & a liquor store on the same block as Nixe Palace so very convenient to grab drinks, snacks or beach essentials. "

"I don’t normally leave reviews, but I felt that this is well deserved. For the price I paid for 5 nights, half board, the value is outstanding! My room was clean and comfortable. Breakfast and Dinner was good. The buffets had amazing options. The staff is friendly and helpful. "

"We were able to check in early and it was effortless! Nice room and hotel! Lots to do just feet out the door! We will be back!"

"The hotel was wonderful, and the staff truly made our stay special. A big shout-out to Andrea, who gave us great local recommendations on where to go. Everyone was attentive, friendly, and always willing to help. I had purchased the package that included parking and breakfast, and it was perfect! The team also assisted us with charging our electric vehicle, which was greatly appreciated since it was my first time renting one and I didn’t realize I needed a card to scan. Our room was lovely, very clean, and comfortable. The bar area was also a highlight—the drinks and food were fantastic. The only small detail I missed was having a tissue box in the room, which most hotels usually provide. Other than that, everything exceeded expectations, and I would definitely recommend this hotel."

"This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you. "