Best Resorts in Georgetown

"The mattress in our room was old, saggy and worn out. It was simply appalling and you could not ever expect anything like a decent nights sleep. The mattress wasn’t even flat- the sag in the middle was significant. I would. It ever consider staying here again. Worst bed I have ever seen. Also had no hot water in morning for shower. Tepid at best. "

"What a great stay! 10 out of 10!"

"we had an issue with our 20 year old not being allowed at the pool at 7pm. They said it was adults only. In Colorado 18 is considered an adult. In addition our family seemed to be the only people “carded” to get in the pool. Sadly our son left the hotel and drove home because there was nothing for him to do so we wasted money on having a second room. When we complained the next morning, the extremely rude “casino manager” that we escalated to told us “This is a casino, we cater to people over 21, not families” and then yelled at me that she was not talking to me, only to my husband. We asked to speak to the next level up who seemed surprised that an adult in Colorado is 18 and while she was also unwilling to help us, she has said the general manager will be calling us. All in all it was the worst customer service I have ever had. So if you are looking for some fun times with your family, don’t go to this hotel. I have never been treated so poorly in what was supposed to be a nice hotel. "

"Need microwaves in rooms"

"Unbelievable!! Will be back!!!!! Everything is perfect here!"

"Very comfortable and clean, but we just stayed one night as a stopover. Great brew pub directly behind hotel so dinner access was easy and quite tasty. Only negative was breakfast was sparse and few protein options. "

"Staff at check in was EXTREMELY rude and unkind, all other staff was amazing. Young kid checked me in and was disrespectful and dismissive. "

"Excellent hotel. Location is amazing and rooms very nice "

"Our room was missing the blow dryer otherwise fine, quiet."