“There was nothing LUX about it. We were in an outside room. We had to walk up a flight with a rail and then up another flight of metal stair to get to the room. On opening the door we were met with the overwhelming smell of a deoderiser that was actually hiding the damo smell. The room was clean but the bathroom had a chipped basin, cracked floor & wall tilea. The shower cubicle was coming loose from the wall. There was mold on the tiles and door resessers and ceiling. Ventalation was poor in……
“Presentation was excellent, beautiful views, room decor was amazing, however the roof leaked, fortunately not onto the bed, wifi was poor, I was in Durban on business, sadly will not come again.
Breakfast starts at 8am, my working day starts at 8.30am, not conducive to a business trip.”
“Excellent staff,food and rooms.Design of hotel is good.
Only disappointment was security and night staff did nothing to keep the Paarl Boys High Hockey team quite despire multiple calls to the reception and night manager
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