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AmericInn by Wyndham Grand Rapids Airport North

2.5 star property
Suburban hotel with free breakfast and a fitness center

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Reviews

7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
5500 28th Street SE, Grand Rapids, MI, 49512
  • Popular LocationMSA Fieldhouse9 min walk
  • Popular LocationCalvin College5 min drive
  • Popular LocationWoodland Mall5 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)10 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

It smelled like mildew and cleaning products. The shower nodule didn’t work. We had to keep turning it to get warm water...
Tracy
Jul 24, 2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Baymont by Wyndham Grand Rapids Airport
Breakfast included
Parking included
Free WiFi
Air conditioning
7.6 out of 10, Good, (1004)
The price is $88
includes taxes & fees
$77 per night
Aug 4 - Aug 5
Baymont by Wyndham Grand Rapids Airport

About the neighborhood

Grand Rapids

Located in Grand Rapids, Best Western Hospitality Hotel & Suites is in the suburbs and near the airport. Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall are cultural highlights and John Ball Zoo is a popular area attraction. Patterson Ice Center and Grand Rapids Children's Museum are also worth visiting.
Visit our Grand Rapids travel guideOpens in a new window

What's nearby

  • MSA Fieldhouse - 9 min walk
  • Calvin College - 5 min drive
  • Woodland Mall - 5 min drive
  • Watermark Country Club - 7 min drive
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Fuji Buffet & Grill - ‬2 min drive
  • ‪Cooper's Hawk Winery & Restaurant- Kentwood - ‬2 min drive

About this property

AmericInn by Wyndham Grand Rapids Airport North

Hotel near the airport
Free continental breakfast, an airport shuttle, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Hospitality Hotel & Suites. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and coffee/tea in the lobby
  • A 24-hour front desk, a TV in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15.00 per room (one-way)
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Hospitality Grand Rapids
Best Western Hospitality Hotel
Best Western Hospitality Hotel Grand Rapids
Best Western Hospitality Hotel And Suites
Best Western Grand Rapids
Grand Rapids Best Western
Hospitality & Suites Rapids
Best Western Hospitality Hotel Suites
Best Western Hospitality Hotel & Suites Hotel
Best Western Hospitality Hotel & Suites Grand Rapids
Best Western Hospitality Hotel & Suites Hotel Grand Rapids

Frequently asked questions

Does Best Western Hospitality Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Best Western Hospitality Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Best Western Hospitality Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hospitality Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Hospitality Hotel & Suites?

Check-out is at 11 AM.

Does Best Western Hospitality Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM–midnight on request. A fee of USD 15.00 per room applies.

Where is Best Western Hospitality Hotel & Suites located?

Situated near the airport, this hotel is within 1 mi (2 km) of MSA Fieldhouse and Patterson Ice Center. Centerpointe Mall and Orbit Room are also within 3 mi (5 km).

AmericInn by Wyndham Grand Rapids Airport North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1003 reviews" "
Rating 8 - Good. 329 out of 1003 reviews" "
Rating 6 - Okay. 168 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like mildew and cleaning products. The shower nodule didn’t work. We had to keep turning it to get warm water. The tv wouldn’t turn on or off unless pressed tons of times.
Stayed 1 night in Jul 2024

2/10 Terrible

sierra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
YUCK. wouldn’t recommend at all. Got to our room and there was literal feces in the bathtub and they sent someone to clean it instead of a new room. The place was old and dirty and owners were not nice. Will never be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Jul 2024

6/10 Okay

george

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Went for breakfast after 7am and nothing was ready
Stayed 1 night in Jul 2024

8/10 Good

Domenic

Liked: Cleanliness, property conditions & facilities
Hotel has changed ownership. It is not Best Western any more. Now AmericInn. Good breakfast, nice pool, clean, nice rooms, fridge and microwave are great features. TV not very good. Seems like antenna stations. Constantly freezing. They need in-room safes.
Stayed 3 nights in Jul 2024

4/10 Poor

MARK

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Bronwen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean but I use a cane and they gave us a room at the far end of the hotel. Our rental car was damaged overnight by the car parked along side of us. A hit and run. We asked to see the video of the parking lot and we were told they didn’t have cameras. The breakfast was excellent and the lady preparing the food was lovely and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cuddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Brigett

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would have given five stars overall just for the housekeeping staff. The rooms were clean and they were very kind and respectful. Even the supervisor of the housekeeping staff was absolutely awesome. The front desk staff is rude. They do not respond to requests and in general they have a very nasty demeanor. I can only say this for two employees at the front desk in particular. If you do not want to be in the hospitality business please leave. Your behavior affects your coworkers and their ability to make more money. It also affects the hotel's bottom line and their ability to make more money. Please switch out your front desk staff. Please.
Stayed 5 nights in Jun 2024

6/10 Okay

Shelby

Traveled with group
Liked: Staff & service
Overall, I felt the pictures on the site were very misleading to what the actual property looked like in person.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM WAS CLEAN AND COMFORTABLE.
Stayed 1 night in Jun 2024

4/10 Poor

Erica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were damp and walls were sweating. The covers on the bed were damp as well. The overall room was very humid.
Stayed 1 night in Jun 2024

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall okay
Stayed 1 night in Jun 2024

4/10 Poor

Jerry

Stayed 1 night in Jun 2024

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, amenities
The cleaner was using a sweeper that put dust everywhere in the hallway. The front desk person could not speak English as to be understood. The tv was on Spanish so we had to move to an English tv room. Why is this going on?
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, however air conditioner was a bit noisy while it ran at night. Outside area in back by courts looks kind of run down. Pool area looked nice, didn’t get a chance to use it. I had to leave earlier enough for a race so didn’t get to try breakfast offered but looked good!
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Shannon

Traveled with family
Nice hotel. Need fan in bathroom.
Stayed 2 nights in Jun 2024

6/10 Okay

Kimberlee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Average stay overall. Our room has a stale cigarette smell to it, air fresheners in the hallways.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintaned. I enjoyed my stay here.
Stayed 1 night in May 2024

10/10 Excellent

Kristin

Stayed 2 nights in May 2024

6/10 Okay

Joseph

Stayed 1 night in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, pool was clean, it was quite
Stayed 1 night in May 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed there because after reserving a room online, the hotel was completely booked for the night and after contacting Expedia.com and the hotel they refuse to refund my money.
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Staff & service
Night time staff friendly at check in. Bed were comfortable. Breakfast was ok but location was a little hard to find. Down fall: went to grab a coffee cup in the room and there was dead roach in the cup. At least it was dead. I did inform the staff at check ouy about it and they may need to change the cups. Then other issue we had start but luggage and stuff in the car to leave but had items still in the room, cleaning people saw we were loading uo. I told the staff we are not checking as of yet. I will be a sometime before we check out. It was on about 8:30ish in the morning and check is at 11:00. After telling the cleaning staff we will be a while and saw the room we came out off, they still keep knocking on the room asking if we were leaving and when. I found that to ignoring and rude. It was they were rushing us out the door. I would have understood if it was closer to 11 or we had given the hotel problems but it wasn't. Also it was Saturday morning. I don't know about most people but I like to sleep in on Saturdays. The only reason I didn't is because we had a long drive ahead of us. The hotel is a little dated and could use a little face lift.
Stayed 1 night in May 2024