“Had a room in the old part of the hotel at the front which was a tad noisy from the traffic immediately outside.
That said, everything else was good/excellent and this is a nice hotel in the centre of a lovely town.”
“We had a lovely stay. It is in a beautiful location, very quiet and peaceful. The property was spacious, clean, tastefully decorated with nice furnishings . The staff were very welcoming and helpful.
It is rural but the local Tollemache Inn has great food - you do need to book.
Our stay ended with a nicely cooked breakfast.
We will go back again for a longer stay.”
“Claire was very welcoming. The room was spacious and clean with a view of the beautiful garden. She did a typical English breakfast which was delicious with fresh fruit and other goodies. I would recommend.”
“Staff pleasant, but not enough of them,... one poor girl on breakfast service running around. Room and bed ok but tiny TV,... need telescope to see it from the bed! Breakfast buffet ok,... but not well stocked re hot food. Bathroom in poor condition. Side panel of bath duct taped repair and painted over!”
“The carpark was privtely run by the council and although it was very close it was a bit of a problem paying each day which wasn't the hotels fault the council need to do more to help
You had to get up by7am to pay for your car parkng
I think the hotel should pay the council for your parking and then add it to your bill at the end of your stay”
“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,……