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"Staff was very friendly, check in was flawlessly easy. Our room smelled musty and gross, and the carpeted floor was weirdly spongy. The arm chair in the room also had noticeable stains. The bed was comfortable, and the TV was great. "

"Wonderful establishment love the general manager he’s so kind love this hotel I live in the area, but I have stayed here at least 15 times and will continue to come back The food at Marco Polo is so delicious and the drinks are so refreshing. The staff is so kind my bartender was Javier and he was super accommodating we had a great time ."

"Last minute planning work out perfect "

"Guests (girls) Screaming yelling and racing up and down halls at midnight slamming doors and disrupting guests on 3rd floor. Need security to walk halls to stop disruptive drunk guests Also, rooms need additional towel racks or towel hooks to hang wet towels."

"Beautiful area and the hotel is stunning. The rooms are huge. The hotel is situated across the road from the train station and reasonably close to the UBS Arena by train or a taxi. "

"Quiet and safe "

"Friendly staff, accomodating to needs of guest. Clean rooms and bathrooms."

"Needed to use freight elevator to transfer luggage cart to passenger elevator.stains n rips on carpet n blankets"

"Such a beautiful property!"