“No hubo control de personas altas horas de la noche haciendo ruidos en los pasillos. El precio del los guaros no esta a la par a los del mercado. Errores al facturar. El personal muy amable y eficiente.”
“Had issue with unsociable guests partying. Raised complaint with hotel both verbally and in writing, which wasn't resolved. And not even the courtesy of a reply.
The booking was made and paid for through Expedia and my contract is with them. They are responsible for making sure the stay matched what was advertised and resolving the complaint. Expedia don't recognise this and see themselves as an intermediary between me and the hotel.
We checked out 21st September and 8 days on, have no……
“Such a beautiful place. The staff was amazing, Everyone was great super helpful always very kind.
The only thing that annoyed me was that they had some guests that weren’t even staying in the hotel filming a music video, that took over the pool and we didn’t get any warning for it. So after we had planned to cool off at the pool after spending the morning at the rock we couldn’t.
Other than that the stay was very pleasant.”
“Beautiful views of the lakes with a view of El Piñol from one side and the lake on the other. Great location and close to town. Good breakfast included with a friendly staff.”