“Had issue with unsociable guests partying. Raised complaint with hotel both verbally and in writing, which wasn't resolved. And not even the courtesy of a reply.
The booking was made and paid for through Expedia and my contract is with them. They are responsible for making sure the stay matched what was advertised and resolving the complaint. Expedia don't recognise this and see themselves as an intermediary between me and the hotel.
We checked out 21st September and 8 days on, have no……
“Beautiful views of the lakes with a view of El Piñol from one side and the lake on the other. Great location and close to town. Good breakfast included with a friendly staff.”