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Hotel Casa Veranda

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Hotel Casa Veranda

VIP Access

Hotel Casa Veranda

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010

Explore the area

  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationU.S. Embassy in Guatemala10 min walk
  • Popular LocationEl Obelisco15 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)5 min drive

Choose dates to view prices

About this area

Guatemala City

Located in Guatemala City, Hotel Casa Veranda is in the business district and near the airport. Popol Vuh Museum and Ixchel Museum are cultural highlights, and travelers looking to shop may want to visit Paseo Cayala and Plaza Fontabella Shopping Center. Botanical Garden and Natural History Museum are also worth visiting.

What's nearby

  • Union Church of Guatemala - 4 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 10 min walk
  • El Obelisco - 15 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • La Pergola — 1 min walk
  • Casa Chapina — 2 min walk
  • TGI Friday's — 2 min walk
  • San Martín — 3 min walk
  • Facundo — 3 min walk

About this property

Hotel Casa Veranda

3.5-star Guatemala City hotel in Zona 10, walk to U.S. Embassy in Guatemala
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and concierge services. All 95 rooms provide kitchens with microwaves, plus free WiFi and TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Hotel Casa Veranda offers 95 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: GTQ 132 for adults and GTQ 131 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (3513 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: GTQ 243.00
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: GTQ 243.00
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 610.00 per pet, per stay
Dogs welcome
1 per room (up to 66 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GTQ 132 for adults and GTQ 131 for children (approximately)
  • Airport shuttle fee: GTQ 81 per person (one-way)
  • Airport shuttle fee per child: GTQ 81 (one-way)
  • Pet fee: GTQ 610.00 per pet, per stay
  • Early check-in fee: GTQ 243.00 (subject to availability)
  • Late check-out fee: GTQ 243.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 254 out of 469 reviews
5 - Excellent 54%
Rating 4 - Good. 149 out of 469 reviews
4 - Good 32%
Rating 3 - Okay. 40 out of 469 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 469 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 469 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Daily cleaning service was conducted and sanitized.
Stayed 5 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la forma disciplinada de cumplir con los protocolos por COVID-19, la seguridad y limpieza que se percibe en las habitaciones, excelente. Recomendaría una revisión un poco más detallada al estado de la ducha, pero nada que no pueda manejarse durante la estadía.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent airport hotel
The hotel is very nice. All was clean and in good condition. The stressful was great.
Stayed 1 night in Apr 2021

4/5 Good

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2021