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Overview of Hotel Las Americas

Photo gallery

Featured Image
Outdoor pool
View from Room
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Hotel Las Americas

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEl Obelisco15 min walk
    Popular LocationAvenida La Reforma15 min walk
    Popular LocationLa Aurora Zoo12 min drive
    AirportGuatemala City (GUA-La Aurora Intl.)23 min drive

Choose dates to view prices

Standard Double Room

4.5/5 guest room rating
  • 75 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

5/5 guest room rating
  • 92 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

Guatemala City

Located in Guatemala City, Hotel Las Americas is in the city center. Kaminaljuyu and National Palace (Palacio Nacional) are local landmarks, and some of the area's attractions include Natural History Museum and Botanical Garden. La Aurora Zoo and Children's Museum are also worth visiting. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • El Obelisco - 15 min walk
  • Avenida La Reforma - 15 min walk
  • Union Church of Guatemala - 20 min walk
  • National Museum of Archaeology and Ethnology - 4 min drive
  • La Aurora Zoo - 12 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • VOLCANES RESTAURANT — 1 min walk
  • Hector's Bistro — 3 min walk
  • Restaurante Ginger — 6 min walk
  • Peccato Pasta — 7 min walk
  • El Cafetalito — 7 min walk

About this property

Hotel Las Americas

4-star Guatemala City hotel in Zona 13, near U.S. Embassy in Guatemala
This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 184 rooms offer free WiFi, 24-hour room service, and LED TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Hotel Las Americas offers 184 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
TERRAZA SPA CLUB has 2 treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 4:00 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 21.00 for adults and USD 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 11:00 PM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.00 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 3
  • Airport shuttle fee per child: USD 3 (one-way), (from 5 to 11 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Las Americas Quetzaltenango
Las Americas Quetzaltenango
Hotel Las Americas Guatemala City
Las Americas Guatemala City
Hotel Las Americas Hotel
Hotel Las Americas Guatemala City
Hotel Las Americas Hotel Guatemala City

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 82 out of 186 reviews
5 - Excellent 44%
Rating 4 - Good. 55 out of 186 reviews
4 - Good 30%
Rating 3 - Okay. 21 out of 186 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 186 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 186 reviews
1 - Terrible 9%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Great customer service, especially the front desk staff.
Stayed 1 night in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
You could hear the noise from the exterior.
Stayed 1 night in Apr 2021

1/5 Terrible

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Mar 2021

5/5 Excellent

Stayed 1 night in Mar 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnot look like 5 starts i will never stay there again bad service,room looks old with dirty carpet and old
Stayed 1 night in Feb 2020