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Overview of Real InterContinental Guatemala

Photo gallery

Terrace/Patio
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
View from Room

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPlaza Fontabella Shopping Center5 min walk
    Popular LocationUnion Church of Guatemala8 min walk
    Popular LocationEl Obelisco14 min walk
    AirportGuatemala City (GUA-La Aurora Intl.)5 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Accessible (MOBILITY)

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible (MOBILITY)
  • Club Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 710 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Suite, 1 King Bed
  • Club Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Accessible (MOBILITY)

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Accessible (MOBILITY)
  • Executive Suite, 1 King Bed

    Room amenities

    • 710 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 710 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed
  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Club Room

    5/5 guest room rating

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsClub Room

About this area

Guatemala City

Located in Guatemala City, Real InterContinental Guatemala is in the business district and near the airport. El Obelisco is a notable landmark, and travelers looking to shop may want to visit Plaza Fontabella Shopping Center and The Village Shopping Center. Traveling with kids? Consider Botanical Garden, or check out an event or a game at Estadio Nacional Mateo Flores. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Guatemala City travel guide
Popular Location

What's nearby

  • Avenida La Reforma - 4 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • The Village Shopping Center - 7 min walk
  • Union Church of Guatemala - 8 min walk
  • El Obelisco - 14 min walk

Getting around

  • AirportLa Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • The Market — 1 min walk
  • Tanoshii — 1 min walk
  • TGI Friday's — 4 min walk
  • Del Griego — 4 min walk
  • Tre Fratelli — 5 min walk

About this property

Real InterContinental Guatemala

Family-friendly Guatemala City hotel in Zona 10, near Plaza Fontabella Shopping Center
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 239 soundproofed rooms provide free WiFi, free wired Internet, and memory foam beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, minibars, and LCD TVs.
Real InterContinental Guatemala offers 239 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa InterContinental has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: GTQ 15.6 per day
  • Pick-up airport shuttle (surcharge) from 5:00 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: GTQ 158 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (20000 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GTQ 156.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GTQ 158 per person (approximately)
  • Airport shuttle fee: GTQ 80 per person
  • Airport shuttle fee per child: GTQ 0 (up to 11 years old)
  • Valet parking fee: GTQ 15.6 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 12:30 AM (amount varies)
  • Rollaway bed fee: GTQ 156.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala Guatemala City
Real InterContinental Guatemala Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at Real InterContinental Guatemala and receive a full refund?
Yes, Real InterContinental Guatemala offers free cancellation on select room rates, because flexibility matters! Please refer to Real InterContinental Guatemala cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Real InterContinental Guatemala?
As of Nov 28, 2020, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala on Nov 29, 2020 start from $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Real InterContinental Guatemala have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Real InterContinental Guatemala pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Real InterContinental Guatemala?
Self parking is free at this property.
What time is check-in at Real InterContinental Guatemala?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from midnight–12:30 AM for a fee (amount varies).
What time is check-out at Real InterContinental Guatemala?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Does Real InterContinental Guatemala provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of GTQ 80 per person applies.
Where is Real InterContinental Guatemala located?
This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Plaza Fontabella Shopping Center and The Village Shopping Center. El Obelisco is 0.7 mi (1.2 km) away.
4.6
Wonderful
5 - Excellent
423
4 - Good
140
3 - Okay
25
2 - Poor
8
1 - Terrible
4

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great staff and very cleaned. All security measures for Covid-19 were taken.
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Amazing Service and food. Great location.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We went March of 2019 and absolutely loved this hotel. The staff was so nice and the hotel was gorgeous. We had a beautiful room and the pool was so pretty. The location is incredible and so safe. We cannot recommend this hotel enough!
Stayed 1 night in Mar 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
meh
I didn't prepay breakfast with the room, and the hotel would have charged me $25/each for breakfasts, which is a little high. The hallways and elevator lobbies smell moldy, and we had to change our original room because of a mold smell. The staff was helpful on the change.
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Service was very good as were the serial restaurants. The outside area needs to be updated and kept clean. I’d stay there again
Stayed 3 nights in Mar 2020