Upon arrival after 6pm the day of checkin which was at 3pm, the condo was not clean, and the staff was still cleaning the unit. The master key lock outside is barely functioning, and we immediately reached out to the owner with no response. The staff kept closing the door to our condo in our faces and telling us it was not ready. We had no where to go and she could not tell us when she would be finished. She finally agreed to allow us in and then finish which was only making beds and spot cleaning the floors. Major lies. The tubs had hair from previous renters in them, and the tile was not cleaned. The threshold between the hardwood and the tile was completely loose, and my kids tripped over it the entire stay. Oh and NEITHER balcony door would lock. The living area one has NO Lock on it, the one in the master is malfunctioning, and will not latch. Every vent in the condo has black mild growing in them, the filter on the ac unit appears to not have been changed in MONTHS, and there is black mold growing on the wall of the pantry. The main door has a huge gap under it where bugs or items can come thru from outside. The secondary bedroom closet door was broken and a drawer on the dresser is busted. We contacted the owner again the next day with all of the issues and offering photos of them, we would be refunded half of our cleaning fee, and it never happened. Due to lack of proper cleaning , my family and I contracted covid during our stay. We ended up having to leave a day early. Take EVERYTHING you will need to have at your own home to clean, ex. dishwasher pods, toilet paper, sponges, cleaners, paper towels, trash bags, and something to clean the floors with. 2 vacuums in the condo, NEITHER work. The broom handle continuously breaks from the end so you cannot sweep well. We didnt have dishwasher tabs, and had planned to get some, but couldnt with covid, so all dishes were placed in the dishwasher, all towels in the washing machine, unwashed as we were trying to get home, and I didnt want the covid germs on them for the next family/group. We informed the owner of all of this, and absolutely no response. The balcony was amazing. We did have to purchase a coffee maker as the one in the condo made horrid tasting coffee. For $3200 fees and all, so many things were not up to par. Parking is not included, and neither is a beach loungers, which is $35 per day.