What happens when you make last minute bookings
Posted Aug 29, 2016
Signage on the hotel & parking facilities is poor - very difficult to find.
The front desk staff were friendly, but their appearance was unprofessional (felt like you were checking into someone's home when they weren't expecting company)
In the room, there were numerous minor problems:
i) The air conditoner was loud, and had only two workable settings - way to cold, and off. Nothing else worked on it
ii) The TV remote didn't function, so you had to manually change the channel/volume
a) The manual controls were difficult to reach, resulting in ultimately changing the input, and losing the tv channels
iii) There was no coffee or tea in the room
iv) The beds were extemely lumpy and uncomfortable
v) The sheets were not fitted,and came off while sleeping/moving in bed
vi) The front staff called to tell us that the room below was complaining about excessive noise. . . considering the small size of the hotel, they ought to have come up and checked to see who was causing the disturbance, rather than waking us with a phone call to see if we were the ones making the noise.
vii) The 'complimentary' breakfast was laughably inadequate.
viii) The internet connection was slow, and sporadic. Completely unreliable to achieve anything meaningful while staying at the hoetl.