“Room had red blood like stain on pillow. Staff refused to do a full cleaning. Only offered to change the pillow. Hair was in bathroom. Soap dispenser was not filled. No available clean rooms. No help from staff”
“Great front desk staff. The facility is dated. Mattress in room 131 can be replaced, lot's of dips, and humps in it. Breakfast bar closes at 9am, understood; however, 8:40 to 8:55am food and hot & cold beverages were not replinished; kitchen staff barely assisted presenting an appearance of unwillingness as if they wanted to close promptly at 9am not having lefotover food nor extra work! Dissapointed in their customer service. The snack bar had very few items, nearly empty. An inexpensive place……
“The fridge compartment was totally broken and the fridge kept falling out, the shower was leaking and looked like water damage around the inside of tub, air not great, and sheets we not clean.
The evening staff was great, Beyoncé had the best customer service.”