Ranches in Hanley Castle

"Lovely and friendly staff. Happy to help anytime. "

"Hotel was clean, room service was great. Room has everything you need in your trip. Staff was friendly and offered help with luggage. Breakfast was simply the best. Thankyou "

"Beautiful spa and great value for money. However walls are paper thin so you can literally hear everything. If you are noise sensitive, this it not the hotel for you! Breakfast - menu service which is nice. Very friendly staff."

"Have wanted to stay at this hotel for a while and I’m sad to say I was very disappointed. Maybe I just had high expectations but for what we paid for the stay I found the room tired and it was extremely cold. There was a heater provided but it kept cutting out. For such a large hotel there is extremely limited parking in hotel car park. Staff while polite where not knowledgeable about hotel procedures and receptionist seemed preoccupied. "

"East parking, lovely helpful staff and great location to walk to town."

"Parked across the road, nice hotel perfect for a couples trip. Reception is friendly and check in and check out is easy. One suggestion - additional lamp(s) in the room as very bright with cieling light on, too dark with just the bedside lamps."

"Lovely staff, breakfast and facilities "

"Very nice and comfortable , staff were very pleasant"

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."