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"Staff is excellent. Property condition can.be better than now. We like staying here though."

"Absolutely stunning hotel. Staff went above and beyond to help my husband and I. Beautiful rooms and breakfast was good."

"Excellent hotel. I would recommend it to anybody visiting Hanoi. Breakfast was awesome. The service was outstanding. Loved the room. Confy bed and great A/C"

"Loved the breakfast and location so close to train street"

"Excellent place to stay in the old Quarter. Staff and service were 5 star"

"I love this place. We will be back. "

"This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great "

"Molly on the front desk was very helpful to us, they had a room but needed cleaning/setting up. Molly also done a good deal for us to take to the airport in the morning and breakfast was also included. After waiting around 30mins the room was ready! We had an amazing sleep, the bed was so comfy, lovely hot shower & towels provided (this is all something the previous hotel couldn’t provide us with. All staff were so friendly, welcoming us down for breakfast, taking our luggage to our transfer car, the whole experience was so much better than what we would of had if we didn’t make the decision to move. A massive thank you for Molly & the other guy working night shift!"

"Hotel was in an excellent location near the lake. Staff were very nice and helpful. We were upgraded for free and our bed was very comfy. Room had a big tv and excellent wifi. The room was very quiet at night. We were just in Hanoi for a night before journeying on to Halong Bay and this hotel was exactly what we were looking for. They stored our luggage for us after check out as we were waiting for an evening bus. Highly recommend!"