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Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre


This family-friendly Hanoi hotel is located in the historical district, within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, a 24-hour fitness center, and a coffee shop/café. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a sauna, coffee/tea in the lobby, and 24-hour room service.

Room Amenities

All 70 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

Medallion Hanoi Hotel features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measure 323 square feet (30 square meters). This Art Deco hotel also offers tour/ticket assistance, gift shops/newsstands, and coffee/tea in the lobby. For a surcharge, the property provides a roundtrip airport shuttle (available on request), an area shuttle, and a shopping center shuttle. A total renovation of this property was completed in October 2012.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Free reception 
  • Concierge services 
  • Conference space size (feet) - 323 
  • Conference space size (meters) - 30 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Number of buildings/towers - 2 
  • Number of floors - 8 
  • One meeting room 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 70 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2009 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Medallion Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Hotel Policies


Check-in time starts at noon

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 20 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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