预订海伦酒店宾馆住宿限时优惠

“When planing a trip there be sure to call the hotel and get any tips you can from the front desk…..they were very helpful for my trip due to timing arrival at Oktoberfest time……also got tips to getting out into traffic during the busy time……very helpful staff!”

“Close to every place we want to go”

“The room lacked detailed cleanliness upon arrival and even the following day after the daily cleaning. Upon arrival the bathroom floor hadn’t been detailed. You could see small pieces of debris. The following day after cleaning it was left exactly the same. Upon arrival the bathroom trash bin had the liner bag laying on the side waiting to be inserted. Then the following day the garbage in the same bin was not emptied. Lastly the pillows on the made bed upon arrival had been placed without……

“The room was clean. The property overall is very nice, just needs a refresh. Example: need USB ports for cell phones and electronics in the rooms. An elevator would be nice for us older folks. Restaurants were very good and convenient. Lovely property & scenery.”

“The check in process took way to long and the front desk was quite unfriendly. The room was gross. I first noticed the middle lock on the door did not work. There was a dirty towel on the back of the bathroom door. The ceiling was patched up and gross. There was mold all along the bottom of the bathtub and we had bugs(roaches) that were there. Just such a horrible experience. I would not recommend and really would like a refund from this property.”

“The breakfast was poor, and the room was not clean.”

“Todo bien”

“被单有破洞，员工都很棒，洗衣设施很好，附近有超市，美食很多，停车场很大，阳台风景超级棒，提供早餐水果”

“Clean room. A/C and heater worked great. Good location.”

“I had a wonderful stay at Sylvan Valley Lodge & Cellars! The location was great for visiting Helen and exploring the beautiful surrounding area. The property offered a relaxing atmosphere, making it a perfect place to unwind after a day of sightseeing and enjoying the local attractions. I really enjoyed my stay and appreciated the peaceful setting. It was a great experience overall, and I would definitely recommend this place to anyone planning a trip to Helen, Georgia. I would happily stay……

“None”

“Wonderful place. Everybody was so nice and helpful. Will be back again”

“The staff was friendly and helpful, but the room was dirty, sheets were not clean, blanket was stained and dirty, bathroom was molded.”

“Staff was very nice …when you actually saw someone. For the money they charge they should be more attentive. No valet no bellmen room wasn’t serviced once in three nights when we also asked for it….and it’s a little tired it needs some sprucing up.”