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SureStay Hotel by Best Western Helen Downtown

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Exterior
Indoor pool, a heated pool
Indoor pool, a heated pool
Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets
Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets

Overview of SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown

2.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • 24/7 front desk
Map
8396 S Main St, Helen, GA, 30545

Guests rated this location 9.0/10 - Wonderful

Explore the area

  • Popular LocationAlpine Mini Golf10 min walk
  • Popular LocationUnicoi State Park11 min walk
  • Popular LocationHelen Tubing & Helen Water Park16 min walk
  • AirportGainesville, GA (GVL-Lee Gilmer Memorial)51 min drive

Room options

About this area

Helen

In the mountains, SureStay Hotel by Best Western Helen Downtown is in a walkable area with good shopping. Helen Festhalle and Helen Arts & Heritage Center are cultural highlights, and some of the area's activities can be experienced at Smithgall Woods State Park and Alpine Mini Golf. Helen Tubing & Helen Water Park and Helen Waterpark are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing. Guests love the hotel's central location.
Visit our Helen travel guideOpens in a new window
Map

What's nearby

  • Helen Festhalle - 5 min walk
  • Unicoi Hill Park - 6 min walk
  • Alpine Mini Golf - 10 min walk
  • Unicoi State Park - 11 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

Restaurants

  • Bigg Daddy S Restauran - 6 min walk
  • Hofbrauhaus Restaurant - 12 min walk
  • A Slice of Helen - 3 min walk
  • Cowboys & Angels - 5 min walk
  • Spice 55 - 12 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains
Consider a stay at SureStay Hotel by Best Western Helen Downtown and take advantage of free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a TV in the lobby
  • Guest reviews give top marks for the central location
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 32-inch TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • In-room accessibility (select rooms)
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Similar properties

See similar properties

Helen
Helen
Business friendly
Business friendly
Free WiFi
Free WiFi
Air conditioned
Air conditioned
Hotel
Hotel
2 star
2 star
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on Mar 26, 2023 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in is from 3:00 PM - 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within a 10-minute walk of Helen Festhalle, Helen Arts & Heritage Center, and Chattahoochee River. Unicoi Hill Park and Charlemagne's Kingdom are also within 10 minutes.

SureStay Hotel by Best Western Helen Downtown Reviews

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1000 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 339 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 129 out of 1000 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 81 out of 1000 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 38 out of 1000 reviews" "
" "2 - Terrible 4%

8.1/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 2 nights in Feb 2023

10/10 Excellent

Ghanshyambhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed jacuzzi tub in room. But the a/c heat unit made a roar noise at times.
Stayed 1 night in Feb 2023

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working was super nice. Great breakfast!!
Stayed 1 night in Jan 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Jan 2023

10/10 Excellent

Jaleceya

Stayed 2 nights in Jan 2023

6/10 Okay

Hernando

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is in downtown Helen! you can walk every where The problem was... We stayed for 4 nights and they cleaned the room only the first day, they claim short staff and new year eve holyday and also on the last night the do not disturb sign magically appeared because we did not use it! Staff was very kindly and gave us towels and room consumables.

8/10 Good

Darrel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the fact that the pictures on the internet didn’t match the property
Stayed 1 night in Dec 2022

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
The hotel has no elevator and our room was on the second floor. The check-in person changed our room to the ground floor.
Stayed 1 night in Dec 2022